Privacy Policy

    Effective Date: August 26, 2026

    The Straight Edge Structured Sober Living ("Straight Edge," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.

    This Privacy Policy explains what information we may collect through our website, how we may use it, and the choices available to you.

    1. Information We Collect

    We may collect information that you voluntarily provide when you contact us, submit a form, request information, apply for admission, or otherwise communicate with us.

    This information may include:

    • Name
    • Email address
    • Phone number
    • Mailing address
    • Date of birth
    • Emergency contact information
    • Information about who you are contacting us for
    • Admission or placement information
    • Preferred method of contact
    • Messages or questions you submit

    If you complete a client intake or admission form, we may also collect additional information necessary to evaluate your needs or participation in the program, including:

    • Health-related information
    • Medication information
    • Allergy information
    • Legal or probation/parole information
    • Identification documents
    • Emergency contact information
    • Other information voluntarily provided as part of the intake process

    We only ask that you provide information that is reasonably necessary for your inquiry, application, or participation in the program.

    2. How We Use Your Information

    We may use the information we collect to:

    • Respond to questions or inquiries
    • Contact you about sober living availability
    • Evaluate admission or placement inquiries
    • Process client intake information
    • Communicate with family members, referral partners, or professionals when appropriate
    • Provide information about our program
    • Coordinate admission and move-in arrangements
    • Maintain program and administrative records
    • Improve our website and services
    • Protect the safety and security of our clients, staff, and organization
    • Comply with applicable legal obligations

    3. Phone, Email, and Text Communications

    If you provide your phone number or email address, we may use that information to respond to your inquiry or communicate with you regarding Straight Edge services, availability, admission, or your participation in the program.

    Providing a phone number through a general contact or intake form does not automatically constitute consent to receive promotional or marketing text messages unless you separately agree to receive them.

    Message and data rates may apply to text communications depending on your mobile carrier.

    You may ask us to stop non-essential communications at any time.

    4. How We Share Information

    We do not sell or rent your personal information.

    We may share information when reasonably necessary with:

    • Staff members who need the information to perform their duties
    • Service providers that assist with website hosting, customer relationship management, communications, document management, or related business operations
    • Professionals or referral partners when authorized by you or otherwise permitted by law
    • Government agencies, law enforcement, courts, or other parties when required by law or when reasonably necessary to protect safety or legal rights

    Service providers may only receive information necessary to provide services on our behalf.

    5. Sensitive Information

    Certain forms associated with Straight Edge may request sensitive information related to an applicant's health, medications, legal situation, identification, or admission needs.

    Please do not send sensitive information through a general website contact form unless specifically requested.

    Sensitive admission information should only be submitted through the designated intake process provided by Straight Edge.

    6. Cookies and Website Analytics

    Our website may use cookies, analytics tools, and similar technologies to understand how visitors use the website and to improve website performance.

    These technologies may collect information such as:

    • Browser type
    • Device type
    • Approximate location
    • Pages visited
    • Time spent on the website
    • Referring website
    • General traffic and usage information

    You may be able to disable or manage cookies through your browser settings.

    7. Data Security

    We take reasonable administrative and technical measures intended to protect the information submitted to us.

    However, no website, online form, electronic communication, or data storage system can be guaranteed to be completely secure.

    You should avoid submitting confidential or sensitive information through channels that Straight Edge has not specifically designated for that purpose.

    8. Data Retention

    We may retain personal information for as long as reasonably necessary to:

    • Respond to your inquiry
    • Evaluate an application
    • Provide services
    • Maintain business or program records
    • Fulfill legal or administrative requirements
    • Resolve disputes
    • Protect our legal rights

    Retention periods may vary depending on the type of information and the reason it was collected.

    9. Your Choices

    You may contact us to:

    • Ask what personal information we have about you
    • Request that inaccurate information be corrected
    • Request deletion of certain information, where appropriate
    • Ask to stop receiving non-essential communications

    Certain information may need to be retained when required for legal, administrative, safety, or recordkeeping purposes.

    10. Third-Party Websites

    Our website may contain links to websites or services operated by third parties.

    Straight Edge is not responsible for the privacy practices, security, or content of third-party websites.

    We encourage you to review the privacy policies of any third-party websites you visit.

    11. Children's Privacy

    This website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through the website.

    If we learn that information from a child under 13 has been submitted without appropriate authorization, we may take reasonable steps to remove it.

    12. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time.

    When changes are made, the updated version will be posted on this page with a revised effective date.

    Your continued use of the website after an updated policy is posted constitutes acknowledgment of the updated policy.

    13. Contact Us

    If you have questions about this Privacy Policy or how your information is handled, please contact: